Editing or cancelling an event

Plans change. Here’s what you can do after your event is live.

Editing your event

To edit your event, head to My Events in your account menu and find your event under hosted events. You can open the event from there or navigate directly to the event page. From the event page, select Edit to make your changes.

Keep in mind that certain changes will automatically trigger an email notification to all registered attendees. These include:

  • Date or time changes
  • Location changes
  • Format changes, such as switching from in person to online

For any other updates, it’s good practice to post an update to the Board on your event page so registered attendees are kept in the loop.

Cancelling your event

If you need to cancel, open the event page from My Events or navigate directly to the event page and select the cancellation option. Cancelling an event will trigger an automatic email notification to all registered attendees.

If your event had paid tickets, you are required to issue full refunds to all registered attendees. Ralley’s service fees are non-refundable. For full details on your obligations as an organiser, read the Organiser Refund Policy.

A few things worth knowing

Cancelling an event cannot be undone. Make sure you’re certain before proceeding. If your event is postponed rather than cancelled, update the date and time rather than cancelling so registered attendees stay connected to the event.

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